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Advance noticeSpecial cargo (temperature-controlled cargo, oversized items, horses and other large live animals) requires agents to send advance notice to PACTL to reserve operation and temporary storage space.
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Online documentationComplete documentation and delivery plan on PACTL’s Easy Cargo Platform.
* Before cargo security check, submit pre-check information and complete document pre-view on Easy Cargo Platform.
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Arrival of trucksArrival process is automatically triggered after trucks arrive at the customs-supervised areas and agent register delivery on Easy Cargo Platform.
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Query receiptsCheck customs release status on Easy Cargo Platform (mini programs, app, web portal)
1)Cargo release: wait for the generation of delivery VCT
2)Cargo inspection: inspect by customs
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Print VCTAfter delivery VCT is generated, drivers receive an SMS notificaiton and go to the designated delivery gate for cargo unloading.
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Cargo security checkAgents go to designated delivery gate for cargo security check.
* Special cargos (dangerous goods, live animals, etc.) require on-site check before security check;
* Oversized cargos do not go through security check machines. They have to undergo explosion-proof test and be stored for 24 hours before delivery.
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On-site deliveryAfter cargo passes security check, warehouse staffs receive and weigh the cargo.
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Submission of documents over the counterAgents go to the counter to submit cargo-related documents.
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Information forecast -
Online document preparation -
Arrival of trucks -
Query receipts -
Print VCT -
Cargo Security check -
On-site delivery -
Submission of documents over the counter
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Temporary storage of unreleased cargoCargo that receives an inspection order or lacks a release instruction can be temporarily stored. Other released cargo can be delivered to avoid shipment delays.
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Apply for inspectionAgents apply inspection at the outbound document counter
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Unpacking inspection -
Cargo release
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Detention by customsAfter inspection ends, customs-detained cargo will be temporarily stored in PACTL's warehouse.
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Release of detentionAgents go to the customs to complete the procedures for releasing or returning the detained cargo.
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Customs return clearanceAgents go to the counter to complete customs return and withdrawal from the terminal procedures.
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Release goods for delivery
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Release instruction
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Check the released cargo based on flight schedule.
(1)Cargo that can be delivered directly on the booked flights will proceed to buildup and shipment.
(2)For cargo that missed the booked flight, remaining shipments can be confirmed for reassignment to other flights. -
Release instruction
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Cargo detention instruction
